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Caring For The Customer


The "caring for the customer" rating is an aggregate score for the five parameters we survey (Service of Staff, Quality of Information, Overall Experience, Safety/Organization and Overall Impression/ Value for money). There must be a minimum of 3 traveller ratings we can average before we display a rating for the tour. We also age traveller ratings and discard any that are over twelve months old.

Full Day Bako National Park Tour   has an average customer care rating of 4.47 (out of a possible 5). The scores for each parameter are:
  • Service of Staff................................................................................... 4.67
  • Quality of Information ...................................................................... 4.67
  • Overall Experience .......................................................................... 4.67
  • Safety/Organization ......................................................................... 3.67
  • Overall Impression/ Value.............................................................. 4.67
Pickup info:

Please wait at the hotel lobby 20 minutes prior to departure time


Notes:
  • Private tour available at 50% surcharge from the SIC rate.
  • Pick-up points for tour only for hotels within Kuching City area.
  • Pick-up from hotels outside designated hotels and from airport will attract a surcharge. Please indicate your preferred pick-up point/ hotel when you place the booking.



Traveller Feedback

Mrs Beverley S.
- Australia
on 02 Oct 2011
would have been good to have been warned about the size of the boat and the strenuousness of the walk - as soemmone with a walking stick I found the boat extemely difficult to get in andout of, and was unanle to do the walk.

Ms Robin P.
- United States
on 12 Jul 2011
We thoroughly enjoyed our trip to Bako National Park with our guide. He was especially good at spotting features and plants to share with us. We would highly recommend his services to others. The booking service was also quite good. Prompt in responding and flexible about planning.

Mr Richard H.
- New Zealand
on 06 Jun 2011
We found the tour guide to be very personable, knowledgeable, and entertaining. We had a great time on the tour and would recommend the tour and guide highly.